Technical Service Lead — Construction Materials

LATICRETE International; Utah; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition reimbursement

Paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is looking for a Technical Support Manager to oversee the daily operations of technical service representatives in the construction products industry. This role requires a minimum of 7 years of experience in the construction sector, with at least 3 years in a technical support position. Strong supervisory skills and product knowledge are essential.

Benefits include medical, dental, vision, a 401(k), tuition reimbursement, and paid holidays. The role involves travel up to 25%.

Qualifications

• Minimum 7 years experience in the construction industry.
• Minimum 3 years in technical support of a building material or product.
• Fluency in a second language preferred.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Manage technical service representatives.
• Provide technical service to architects and contractors.

Skills

Supervisory and management skills

Excellent interpersonal skills

Knowledge of architecture and construction methods

Detail knowledge of LATICRETE product line

Computer skills: MS Office, ERP, CRM

Education

Associate’s Degree or equivalent work experience

Job description

LATICRETE International is looking for a Technical Support Manager to oversee the daily operations of technical service representatives in the construction products industry. This role requires a minimum of 7 years of experience in the construction sector, with at least 3 years in a technical support position. Strong supervisory skills and product knowledge are essential.

Benefits include medical, dental, vision, a 401(k), tuition reimbursement, and paid holidays. The role involves travel up to 25%.