Technical Service Lead — Construction Materials

LATICRETE International; Omaha (NE); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International located in Omaha, Nebraska is seeking a Technical Support Manager to oversee daily operations for technical service representatives in the construction products sector. The ideal candidate has at least 7 years of experience in the construction industry and 3 years in technical support roles.

This managerial position demands strong interpersonal and communication skills and knowledge of LATICRETE products. Benefits include medical, dental, vision, and more.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum 3 years in technical support of a building material or product.
• Supervisory and management skills are essential.
• Knowledge of LATICRETE product line, applications, construction practice and materials.

Responsibilities

• Supervise daily operations of technical service representatives.
• Manage performance evaluations and staffing.
• Provide technical service advice to stakeholders.
• Review and prepare technical documents.

Skills

Construction industry experience

Technical support experience

Supervisory skills

Interpersonal communication

Knowledge of architecture and construction methods

LATICRETE product knowledge

Fluency in a second language

Computer skills in Microsoft Office

Education

Associate’s Degree or equivalent work experience

Tools

Microsoft Office

ERP systems

CRM systems

Job description

LATICRETE International located in Omaha, Nebraska is seeking a Technical Support Manager to oversee daily operations for technical service representatives in the construction products sector. The ideal candidate has at least 7 years of experience in the construction industry and 3 years in technical support roles.

This managerial position demands strong interpersonal and communication skills and knowledge of LATICRETE products. Benefits include medical, dental, vision, and more.