Technical Service Lead — Construction Materials

LATICRETE International; New Jersey; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Technical Support Manager in New Jersey to oversee daily operations of technical service representatives in the construction industry. This role requires at least 7 years of experience in the construction field and 3 years in a technical support capacity.

The ideal candidate will possess strong supervisory and communication skills, and a detailed knowledge of LATICRETE products and applications. Benefits include medical, dental, 401(k), and tuition reimbursement.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum 3 years in technical support of a building material or product.
• Excellent interpersonal, written, and verbal communication skills.
• Detailed knowledge of LATICRETE product line and applications.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Manage technical service representatives' attendance and performance evaluations.
• Provide technical service to architects, contractors, and distributors.
• Represent technical department in management meetings.

Skills

Supervisory skills

Interpersonal communication

Technical experience

Knowledge of construction methods

Fluency in a second language

Microsoft Office knowledge

Education

Associate’s Degree or equivalent work experience

Tools

ERP and CRM systems

Job description

LATICRETE International is seeking a Technical Support Manager in New Jersey to oversee daily operations of technical service representatives in the construction industry. This role requires at least 7 years of experience in the construction field and 3 years in a technical support capacity.

The ideal candidate will possess strong supervisory and communication skills, and a detailed knowledge of LATICRETE products and applications. Benefits include medical, dental, 401(k), and tuition reimbursement.