Technical Service Lead — Construction Materials

LATICRETE International; Montgomery (AL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition reimbursement

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Technical Support Manager in Montgomery, Alabama. This role involves supervising technical service representatives and ensuring quality service in the construction products industry.

The ideal candidate will possess at least 7 years of experience in the construction industry and 3 years in technical support. Strong management skills and detailed knowledge of LATICRETE's product line are essential for success.

Benefits include medical, dental, vision, and a 401(k) plan.

Qualifications

• Minimum 7 years experience in the construction industry.
• Minimum 3 years in technical support of a building material or product.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Manage technical service representatives and performance evaluations.
• Provide technical service to architects, contractors, and distributors.

Skills

Supervisory and management skills

Excellent interpersonal communication

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE product line

Fluency in a second language

Education

Associate’s Degree or equivalent work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

ERP and CRM systems

Job description

LATICRETE International is seeking a Technical Support Manager in Montgomery, Alabama. This role involves supervising technical service representatives and ensuring quality service in the construction products industry.

The ideal candidate will possess at least 7 years of experience in the construction industry and 3 years in technical support. Strong management skills and detailed knowledge of LATICRETE's product line are essential for success.

Benefits include medical, dental, vision, and a 401(k) plan.