Technical Service Lead — Construction Materials

LATICRETE International; Bradenton (FL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition reimbursement

13 paid holidays

Paid vacation and sick time

Flexible spending

Life Insurance, AD&D and Supplemental Insurance

Job summary

LATICRETE International seeks a Technical Support Manager in Bradenton, FL, to supervise daily operations of technical service representatives in the construction products industry. The role demands at least 7 years of construction experience and 3 years in technical support, along with strong supervisory and communication skills.

Benefits include medical, dental, vision, 401(k), and tuition reimbursement. Candidates should be knowledgeable about LATICRETE products and have intermediate computer skills. Travel may be required 25% of the time.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum 3 years in technical support of a building material or product.
• Detailed knowledge of LATICRETE product line, applications, construction practice and materials.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Manage technical service representatives (attendance, scheduling, staff meetings, performance evaluations).
• Analyze technical activities, report trends and needs.

Skills

Supervisory and management skills

Excellent interpersonal, written and verbal communication skills

Knowledge of architecture and construction methods

Fluency in a second language

Computer skills: Intermediate knowledge of Microsoft Office

Education

Associate’s Degree or equivalent work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

Oracle EnterpriseOne

CRM OnDemand

Job description

LATICRETE International seeks a Technical Support Manager in Bradenton, FL, to supervise daily operations of technical service representatives in the construction products industry. The role demands at least 7 years of construction experience and 3 years in technical support, along with strong supervisory and communication skills.

Benefits include medical, dental, vision, 401(k), and tuition reimbursement. Candidates should be knowledgeable about LATICRETE products and have intermediate computer skills. Travel may be required 25% of the time.