Technical Service Lead — Construction Materials

LATICRETE International; Citrus Heights (CA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition reimbursement

Flexible spending

Life Insurance, AD&D and Supplemental Insurance

13 paid holidays in addition to paid vacation and sick time

Job summary

LATICRETE International is hiring a Technical Support Manager in Citrus Heights, California. This role involves supervising technical service representatives and managing operations within the construction products industry.

The ideal candidate should have over 7 years of experience in construction and at least 3 years in technical support. Key benefits include medical, dental, vision, 401(k), and tuition reimbursement.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum 3 years in technical support of a building material or product.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Manage technical service representatives' attendance and performance evaluations.
• Provide technical service to architects, contractors, and distributors.

Skills

Supervisory and management skills

Interpersonal, written, and verbal communication skills

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE product line

Fluency in a second language

Education

Associate’s Degree or equivalent work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

ERP and CRM systems

Job description

LATICRETE International is hiring a Technical Support Manager in Citrus Heights, California. This role involves supervising technical service representatives and managing operations within the construction products industry.

The ideal candidate should have over 7 years of experience in construction and at least 3 years in technical support. Key benefits include medical, dental, vision, 401(k), and tuition reimbursement.