Technical Service Lead — Construction Materials

LATICRETE International; Austin (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition reimbursement

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Technical Support Manager in Austin, Texas. The role involves supervising daily operations of technical service representatives and providing technical support in the construction products industry.

The ideal candidate should have at least 7 years of experience in the construction industry and strong supervisory skills. Benefits include medical, dental, vision, and a flexible spending account.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum 3 years in technical support of a building material or product.
• Physical strength to lift and carry up to 50 pounds frequently.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Manage technical service representatives' attendance and performance evaluations.
• Provide technical service to architects and contractors on material selection.

Skills

Supervisory and management skills

Excellent interpersonal communication

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE product line

Fluency in a second language

Computer skills (MS Office, ERP, CRM)

Education

Associate’s Degree or equivalent work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

ERP and CRM systems

Job description

LATICRETE International is seeking a Technical Support Manager in Austin, Texas. The role involves supervising daily operations of technical service representatives and providing technical support in the construction products industry.

The ideal candidate should have at least 7 years of experience in the construction industry and strong supervisory skills. Benefits include medical, dental, vision, and a flexible spending account.