Technical Service Lead — Construction Materials

LATICRETE International; Pearland (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition reimbursement

Paid vacation and sick time

Flexible spending

Life Insurance, AD&D and Supplemental Insurance

Job summary

LATICRETE International in Pearland, Texas is seeking a Technical Support Manager. This role involves supervising technical service representatives, managing operations, and providing essential support in the construction products industry.

Eligible candidates should have significant experience in construction and technical support, meticulous communication abilities, and in-depth knowledge of the LATICRETE product line. The position offers comprehensive benefits and opportunities for growth within the company.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum 3 years in technical support of a building material or product.
• Fluency in a second language preferred.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Provide technical service to architects and contractors.
• Create revised technical data sheets and documents.

Skills

Supervisory and management skills

Communication skills

Knowledge of construction methods

Knowledge of LATICRETE product line

Team cooperation

Education

Associate’s Degree or equivalent work experience

Tools

Microsoft Office

ERP and CRM systems

Job description

LATICRETE International in Pearland, Texas is seeking a Technical Support Manager. This role involves supervising technical service representatives, managing operations, and providing essential support in the construction products industry.

Eligible candidates should have significant experience in construction and technical support, meticulous communication abilities, and in-depth knowledge of the LATICRETE product line. The position offers comprehensive benefits and opportunities for growth within the company.