Lead, Technical Service - Construction Materials

LATICRETE International; Lakeway (TX); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is looking for a Technical Support Supervisor in Lakeway, Texas. This role involves supervising technical support operations, managing a team, and providing expert advice on building materials.

The ideal candidate will have at least 7 years in the construction industry and be knowledgeable about LATICRETE’s product line. Strong communication skills and a supervisory background are essential. Benefits include medical, dental, vision, 401k, and paid vacations.

Qualifications

• Minimum 7 years experience in construction industry.
• Minimum of 3 years in technical support of building material or product.
• Fluency in 2nd language preferred.

Responsibilities

• Supervise and schedule daily operations of technical service representatives.
• Management of technical service representatives attendance and performance evaluations.
• Provide technical service to architects, contractors and distributors.

Skills

Supervisory and management skills

Excellent interpersonal, written and verbal communication skills

Knowledge of architecture and construction methods

Detailed knowledge of LATICRETE product line

Computer skills: Intermediate knowledge of Microsoft Office

Education

Associates Degree or equivalent work experience

Tools

ERP and CRM systems; Oracle EnterpriseOne and CRM OnDemand

Job description

LATICRETE International is looking for a Technical Support Supervisor in Lakeway, Texas. This role involves supervising technical support operations, managing a team, and providing expert advice on building materials.

The ideal candidate will have at least 7 years in the construction industry and be knowledgeable about LATICRETE’s product line. Strong communication skills and a supervisory background are essential. Benefits include medical, dental, vision, 401k, and paid vacations.