Technical Sales Engineer – 3D Printing Solutions

Formlabs; Somerville (MA); On-site; USD 92,000 - 105,000; Full time

Benefits offered by this job

Hybrid work - 60% in‑office (3 days)

Comprehensive healthcare coverage (Med

Dental & Vision

Equity component in total compensation

Sabbatical leave for tenure

Job summary

Formlabs is hiring a Technical Sales Representative for an on-site role in Milwaukee. You will consult with customers to understand needs and close sales of cutting-edge additive manufacturing technology, while identifying upsell and cross-sell opportunities to boost product usage and satisfaction.

The role emphasizes relationship building, strong communication via phone, video and email, and the ability to work independently within a team. A STEM degree and 0–5 years experience are preferred.

Qualifications

• Bachelor's degree or equivalent in a STEM-related field.
• 0-5 years full-time work experience.
• Naturally curious and passionate about technology.
• A relationship builder who is customer focused and results-oriented.
• Able to work independently but enjoy and thrive in a team environment.
• Able to effectively communicate with customers via phone, video & email.
• Have the ability to handle rejection, learn, and adapt.

Responsibilities

• Understand customer demand to effectively consult & sell additive manufacturing technology using a solution-oriented approach.
• Identify sales leads and follow up on inbound sales inquiries by phone and email.
• Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction.
• Coordinate regular touch points with customers to better understand their needs and align results to sales growth.
• Represent Formlabs at trade shows and onsite customer events.
• Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results.
• Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products.

Skills

customer focused

effective communication

relationship building

Education

Bachelor's degree in STEM

Job description

Formlabs is hiring a Technical Sales Representative for an on-site role in Milwaukee. You will consult with customers to understand needs and close sales of cutting-edge additive manufacturing technology, while identifying upsell and cross-sell opportunities to boost product usage and satisfaction.

The role emphasizes relationship building, strong communication via phone, video and email, and the ability to work independently within a team. A STEM degree and 0–5 years experience are preferred.