Technical Inside Sales Specialist - Hybrid/Remote

ABB Inc.; Mississippi; Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

401k with company contributions

Medical, dental, vision benefits

Paid holidays

Job summary

ABB is seeking a technically strong Inside Sales Specialist in the United States who will lead the customer journey, pursuing leads, giving technical guidance, supporting complex bids, and converting needs into sales opportunities.

You will collaborate across sales, proposals, operations, and customer teams to keep opportunities moving, while coordinating account setup, NDAs, orders, and warranty processes. The role offers hybrid work from Houston, TX with growth into broader responsibilities.

Qualifications

• Bachelor's degree in Engineering or Business preferred; comparable experience considered.
• 8 years of experience required, including at least 3 years in the electrical industry.
• Familiarity with 3-phase AC power systems and related equipment.
• Experience with complex bid/proposal processes and negotiations.
• Strong communication and cross-functional coordination skills.

Responsibilities

• Serve as the primary inside sales and customer support resource, qualifying leads, providing technical guidance, and transitioning opportunities to outside sales.
• Manage and coordinate the proposal process, review RFQs, oversee Salesforce opportunities, support pricing and pre-negotiation activities, and ensure on-time milestones.
• Drive customer satisfaction and project execution through proactive communication, proposal updates, post-sale coordination, issue resolution, and change orders.
• Support operations and sales performance by managing account administration, NDA and warranty processes, coordinating events, and developing sales dashboards.

Skills

Strong communication

Bid/Proposal management

Customer-focused

Sales process understanding

Education

Bachelor's degree in Engineering or Business

Tools

Salesforce (SFDC)

SAP

Job description

ABB is seeking a technically strong Inside Sales Specialist in the United States who will lead the customer journey, pursuing leads, giving technical guidance, supporting complex bids, and converting needs into sales opportunities.

You will collaborate across sales, proposals, operations, and customer teams to keep opportunities moving, while coordinating account setup, NDAs, orders, and warranty processes. The role offers hybrid work from Houston, TX with growth into broader responsibilities.