Technical Inside Sales Champion (Hybrid | Bids & Solutions)

ABB Inc.; Illinois; Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

401k with company contributions

Health and life insurance options

11 paid holidays

Job summary

ABB is seeking a technically strong Inside Sales Specialist to join the Electrification division in the United States, with a hybrid option from Houston, TX. You will pursue incoming leads, provide technical guidance, and support bids and proposals while turning customer needs into sales opportunities.

You will coordinate across sales, proposals, operations and customer teams to move opportunities, ensure on-time bid milestones, and drive customer satisfaction from inquiry to order and delivery.

Qualifications

• Bachelor's degree in Engineering or Business preferred; candidates without a degree and commensurate experience will also be considered.
• 8 years of experience required, including at least 3 years of experience in the electrical industry.
• Familiarity with 3-phase AC Power Systems, including modular substations, switchgear, motor control centers, switchboards, and distribution products.
• Experience with complex bid, project proposal processes, and contract negotiations.
• Strong communication skills with ability to coordinate across customers and internal teams.
• Experience with SFDC (Salesforce) & SAP (Systems Applications and Products in Data Processing), and willingness to learn new tools.
• Experience supporting EPCs, industrial end users, or large account sales preferred.
• Travel expectations < 10%.
• Candidate must already have a work authorization to work in the United States.

Responsibilities

• Serve as the primary inside sales and customer support resource, qualifying leads, providing technical guidance, and ensuring customers receive appropriate support before transitioning opportunities to outside sales.
• Manage and coordinate the proposal process by reviewing RFQs, overseeing Salesforce opportunities, supporting pricing and pre-negotiation activities, and ensuring on-time completion of key bid milestones and customer requirements.
• Drive customer satisfaction and project execution through proactive communication, proposal updates, post-sale order coordination, issue resolution, change order management, and escalation of critical concerns.
• Support business operations and sales performance by managing account administration, NDA and warranty processes, coordinating customer events, and developing sales reports and dashboards to help achieve budget and growth objectives.

Skills

Strong communication skills

Cross-functional collaboration

Sales and customer-facing experience

Education

Bachelor's degree in Engineering or Business

Tools

Salesforce (SFDC)

SAP

Job description

ABB is seeking a technically strong Inside Sales Specialist to join the Electrification division in the United States, with a hybrid option from Houston, TX. You will pursue incoming leads, provide technical guidance, and support bids and proposals while turning customer needs into sales opportunities.

You will coordinate across sales, proposals, operations and customer teams to move opportunities, ensure on-time bid milestones, and drive customer satisfaction from inquiry to order and delivery.