Hybrid Technical Inside Sales Specialist

ABB Inc.; New Hampshire; Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health, Life & Disability benefits

Retirement plan (401k) with company匹配

Paid holidays

Job summary

ABB Inc. is seeking a technically strong, customer-focused Inside Sales Specialist to lead the center of the customer journey—from incoming leads to order delivery support.

You will collaborate across sales, proposals, operations, and customer teams to move opportunities forward and ensure a positive customer experience from the first inquiry through implementation. Hybrid role with preference for Houston, TX, but open to remote candidates.

Qualifications

• Bachelor's degree in Engineering or Business preferred, but candidates with commensurate experience will be considered.
• 8 years of experience required, including at least 3 years in the electrical industry.
• Experience with complex bid, project proposal processes, and contract negotiations.
• Strong communication skills with ability to coordinate across customers and internal teams.
• US work authorization is required.

Responsibilities

• Serve as the primary inside sales and customer support resource, qualifying leads and guiding customers before transitioning opportunities to outside sales.
• Manage and coordinate the proposal process by reviewing RFQs, overseeing Salesforce opportunities, supporting pricing, and ensuring on-time bid milestones.
• Drive customer satisfaction and project execution through proactive communication and post-sale coordination.
• Support business operations and sales performance by handling account administration, NDA/warranty processes, customer events, and sales reporting.

Skills

Customer-focused

Technical Sales

Cross-functional collaboration

Communication skills

SFDC (Salesforce)

SAP

Education

Bachelor's degree in Engineering or Business

Tools

Salesforce (SFDC)

SAP

Job description

ABB Inc. is seeking a technically strong, customer-focused Inside Sales Specialist to lead the center of the customer journey—from incoming leads to order delivery support.

You will collaborate across sales, proposals, operations, and customer teams to move opportunities forward and ensure a positive customer experience from the first inquiry through implementation. Hybrid role with preference for Houston, TX, but open to remote candidates.