Technical Inside Sales Specialist | Hybrid (Houston)

ABB Inc.

Kansas

Hybrid

USD 83,000 - 133,000

Full time

14 days+

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Job summary

ABB Inc. is seeking a technically strong, customer-focused Technical Inside Sales Specialist to drive the customer journey from inquiry to order.

You will pursue incoming leads, provide technical guidance, and support complex bids while coordinating across sales, proposals, operations and customer teams in the United States. Hybrid work is preferred with a Houston, TX base, contributing to ABB's Electrification Division.

Qualifications

Bachelor's Degree in Engineering or Business preferred.
8 years of experience required, including at least 3 years in the electrical industry.
Familiarity with 3-phase AC Power Systems and related electrical distribution products.
Experience with complex bid and project proposal processes.
Strong communication skills across customers and internal teams.
Preferred working knowledge of SFDC (Salesforce.com) & SAP; willingness to learn new tools.
Travel expectations < 10%
Candidate must have work authorization to work in the United States.

Responsibilities

Serve as the primary inside sales and customer support resource, qualifying leads and guiding customers before transitioning to outside sales.
Manage and coordinate the proposal process by reviewing RFQs, overseeing Salesforce opportunities, supporting pricing and pre-negotiation activities, and meeting bid milestones.
Drive customer satisfaction and project execution through proactive communication, post-sale coordination, and issue resolution.
Support business operations and sales performance by handling account administration, NDA and warranty processes, coordinating customer events, and developing sales reports/dashboards.