Technical Inside Sales Specialist - Hybrid

ABB Inc.; Nebraska; Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

401(k) plan

Health benefits

Paid holidays

Long-term disability

Job summary

ABB is seeking a technically strong, customer-focused Inside Sales Specialist to support a growing sales organization in the United States. You will handle incoming leads, provide technical guidance, and help convert customer needs into sales opportunities.

You will collaborate with sales, proposals, operations and customer teams to keep deals moving and ensure a positive customer experience from inquiry to order and delivery support.

Qualifications

• Bachelor's Degree in Engineering or Business preferred; candidates without a degree and commensurate experience will be considered.
• 8 years of experience required, including at least 3 years in the electrical industry.
• Experience with complex Bid, project proposal processes, and contract negotiations.
• Strong communication skills with ability to coordinate across customers and internal teams.
• Familiarity with SFDC (Salesforce) & SAP and a willingness to learn new software tools.

Responsibilities

• Serve as the primary inside sales and customer support resource, qualifying leads and guiding customers before transitioning to outside sales.
• Manage and coordinate the proposal process by reviewing RFQs, overseeing Salesforce opportunities, supporting pricing and pre-negotiation activities.
• Drive customer satisfaction and project execution through proactive communication, proposal updates, and post-sale order coordination.
• Support business operations by managing account administration, NDA and warranty processes, coordinating events, and developing sales dashboards.

Skills

Customer focus

Cross-functional collab

Technical sales

Communication

Travel willingness

Education

Bachelor's degree in Engineering or Business

Tools

SFDC (Salesforce)

SAP

Job description

ABB is seeking a technically strong, customer-focused Inside Sales Specialist to support a growing sales organization in the United States. You will handle incoming leads, provide technical guidance, and help convert customer needs into sales opportunities.

You will collaborate with sales, proposals, operations and customer teams to keep deals moving and ensure a positive customer experience from inquiry to order and delivery support.