Technical Inside Sales Engineer – Electrical Systems

ABB Inc.; Town of Florida (NY); Hybrid; USD 83,000 - 133,000; Full time

Job summary

ABB is seeking a technically strong Inside Sales Specialist to pursue incoming leads, provide technical guidance, support bids, and convert customer needs into meaningful sales opportunities.

You will work cross-functionally with sales, proposals, operations, and customer teams to move opportunities from inquiry to order and delivery support. This role offers hybrid work from Houston, TX with remote options and growth into broader responsibilities in the US Electrification Division.

Qualifications

• Bachelor's degree in Engineering or Business preferred; commensurate experience will be considered.
• 8 years of experience required, including at least 3 years in the electrical industry.
• Knowledge of 3-phase AC power systems and related equipment (substations, switchgear, MCCs, panelboards, etc.).
• Experience with complex bid and project proposal processes and negotiations.
• Strong communication skills and ability to coordinate across customers and internal teams.
• Experience with SFDC and SAP; willingness to learn new tools.

Responsibilities

• Serve as the primary inside sales and customer support resource, qualifying leads and guiding customers before transitioning to outside sales.
• Manage and coordinate the proposal process, review RFQs, oversee Salesforce opportunities, assist with pricing and pre-negotiations, ensure on-time milestones.
• Drive customer satisfaction and project execution through proactive communications, post-sale coordination, issue resolution, and change order management.
• Support business operations and sales performance by managing account administration, NDA/warranty processes, events, and sales dashboards.

Skills

Communication skills

Customer focus

Technical sales

Bid coordination

Cross-functional

Education

Bachelor's degree in Engineering or Business

Tools

Salesforce (SFDC)

SAP

Job description

ABB is seeking a technically strong Inside Sales Specialist to pursue incoming leads, provide technical guidance, support bids, and convert customer needs into meaningful sales opportunities.

You will work cross-functionally with sales, proposals, operations, and customer teams to move opportunities from inquiry to order and delivery support. This role offers hybrid work from Houston, TX with remote options and growth into broader responsibilities in the US Electrification Division.