Technical Field Sales Engineer — Remote

Blue Lynx; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Blue Lynx seeks a dedicated Technical Sales Representative to join our Charlotte, NC team. The role involves field service, troubleshooting, customer training, and driving new business opportunities across the US.

The candidate will work remotely from the United States, travel extensively (50% or more), and engage with capital equipment customers while collaborating with sales to grow relationships and revenue.

Qualifications

• Fluent in English, written and spoken.
• Minimum of three years in technical customer service or field service.
• Hands-on mechanical and electrical troubleshooting and repairs.
• Proficient with multimeters and diagnostic equipment.
• Strong understanding of electrical schematics and tools.
• Experience in B2B sales of capital equipment or industrial goods is a plus.

Responsibilities

• Conduct preventive maintenance inspections and ensure proper equipment functioning.
• Troubleshoot faults using multimeters and diagnostic tools.
• Perform repairs, maintenance and upgrades at customer sites.
• Train customers on equipment operation and maintenance.
• Handle customer requests, warranty claims and technical inquiries.
• Provide technical support and advice to customers.
• Collaborate with sales to maintain relationships and identify opportunities.
• Assess customer needs and recommend equipment, parts, and services.
• Develop new business opportunities through referrals, cold calling, and networking.
• Maintain customer records, sales data and inventory in company systems.
• Ensure company vehicle and tools are ready for visits and repairs.
• Represent the company professionally and uphold its reputation.

Skills

English fluency

Technical troubleshooting

Field service

CRM systems

MS Office

B2B sales

Driving license

Travel readiness

Multimeters

Diagnostic tools

Tools

Multimeters

Diagnostic tools

CRM systems

MS Office

Job description

Blue Lynx seeks a dedicated Technical Sales Representative to join our Charlotte, NC team. The role involves field service, troubleshooting, customer training, and driving new business opportunities across the US.

The candidate will work remotely from the United States, travel extensively (50% or more), and engage with capital equipment customers while collaborating with sales to grow relationships and revenue.