Technical Account Manager - Implementation & Solutions

Yardi Systems; Atlanta (GA); On-site; USD 75,000 - 79,000; Full time

Benefits offered by this job

100% paid employee medical premiums

Profit-sharing plan

Flexible work arrangements

Job summary

Yardi Systems seeks a Technical Account Manager to lead software implementation, guide clients in best practices, and deliver tailored solutions. You will troubleshoot issues and collaborate across teams to ensure client success and strong relationships in a fast-paced environment.

The role requires travel during training weeks, with potential locations announced by the business. A Bachelor’s degree and 2+ years of tech or client support experience are expected.

Qualifications

• Bachelor's degree in relevant field or equivalent experience.
• Two (2) years of technical or client support experience.
• Advanced knowledge of Yardi domain or relevant industry.
• Ability to independently manage and resolve client issues.
• Advanced knowledge of one or more Yardi software products.
• Knowledge of accounting practices.
• Understanding of the property management industry and best practices.
• MS 365 desktop applications proficiency.

Responsibilities

• Lead software implementation, configuration, and deployment to maximize client value.
• Consult with clients to understand needs and deliver customized solutions.
• Troubleshoot and resolve complex software issues for clients and internal teams.
• Collaborate across teams to drive success and continuous improvement for assigned clients.

Skills

Communication skills

Customer focus

Time management

Teamwork

Problem solving

Organizational skills

MS 365 proficiency

Education

Bachelor's degree in Business, Finance, Math, or CS/Engineering

Tools

SQL/Oracle

Relational databases

HTML/Cloud Services

Job description

Yardi Systems seeks a Technical Account Manager to lead software implementation, guide clients in best practices, and deliver tailored solutions. You will troubleshoot issues and collaborate across teams to ensure client success and strong relationships in a fast-paced environment.

The role requires travel during training weeks, with potential locations announced by the business. A Bachelor’s degree and 2+ years of tech or client support experience are expected.