Technical Account Manager - Implementation & Solutions

RXinsider LTD.; Irving, Northern (TX, KY); Hybrid; USD 75,000 - 79,000; Full time

Benefits offered by this job

Travel for training

Competitive benefits

Job summary

Yardi is seeking a Technical Account Manager to serve as a trusted resource, helping clients maximize the value of our software. You will develop expert-level product knowledge, guide clients through training, and streamline operations to ensure efficient business processes across implementations.

The role requires travel during the second week for training. Yardi offers a dynamic work environment with advanced benefits and opportunities for growth within a global real estate technology company.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Two (2) years of technical or client support experience.
• Advanced knowledge of Yardi domain or significant experience in relevant industry.
• Demonstrated ability to independently manage and resolve client issues and requests.
• Advanced technical and product knowledge of one or more Yardi software products.

Responsibilities

• Lead software implementation, configuration, and deployment for clients.
• Consult with clients to understand needs and deliver customized solutions.
• Troubleshoot and resolve complex software issues for clients and internal teams.
• Collaborate across teams to identify opportunities for client success and improvement.

Skills

Client relationship management

SQL/Oracle

Microsoft 365

Troubleshooting

Technical product knowledge

Excellent communication

Time management

Independent problem solving

Education

Bachelor’s degree

Tools

Yardi software

SQL databases

HTML/Cloud Services

Job description

Yardi is seeking a Technical Account Manager to serve as a trusted resource, helping clients maximize the value of our software. You will develop expert-level product knowledge, guide clients through training, and streamline operations to ensure efficient business processes across implementations.

The role requires travel during the second week for training. Yardi offers a dynamic work environment with advanced benefits and opportunities for growth within a global real estate technology company.