Technical Account Manager

Linden Grove Inc.; Los Angeles (CA); On-site; USD 100,000 - 173,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Workshops and conferences

Job summary

Linden Grove Inc. in Los Angeles, CA, seeks a Technical Account Manager to manage client relationships and ensure project success. Salary ranges from $100,000 to $173,339 per year. The role involves coordinating with development teams, providing technical support, and delivering projects on time.

Based in Los Angeles within a software development team, the workplace offers growth opportunities and a comprehensive benefits package including health, retirement, and professional development perks.

Qualifications

• Experience in technical account management or client services.
• Bachelor's degree in computer science or related field.
• Strong communication and problem-solving abilities.
• Ability to communicate complex ideas to non-technical stakeholders.
• Experience collaborating with development teams.
• Proficiency in project management tools and methodologies.

Responsibilities

• Build and maintain strong relationships with clients to understand needs and provide tailored solutions.
• Act as the primary point of contact for clients, ensuring projects are on track and issues addressed.
• Collaborate with development team to ensure technical solutions meet client requirements and industry standards.
• Provide regular updates to clients on project progress, challenges, and resolutions.
• Identify opportunities for upselling and cross-selling services to existing clients.

Skills

Communication

Problem-solving

Project management tools

Education

Bachelor's degree or equivalent experience

Degree in computer science or related field

Tools

Project management tools

Job description

Linden Grove Inc. seeks a Technical Account Manager in Los Angeles, CA, for a FULL_TIME position. The role involves managing client relationships and ensuring project success. Salary ranges from $100,000 to $173,339.

The Technical Account Manager will collaborate with clients to understand their needs, provide technical support, and manage projects. Tasks include coordinating with development teams, troubleshooting issues, and ensuring timely delivery.

This position is based in Los Angeles, CA, and will work within a software development team. The workplace is in the heart of Los Angeles, with opportunities for professional growth.

The annual salary range for this position is between $100,000 and $173,339, providing a competitive compensation package. Employees are eligible for comprehensive health insurance coverage, including medical, dental, and vision plans, ensuring their well-being and that of their dependents. The company offers a robust retirement plan, allowing employees to save and invest for their future. Additionally, professional development opportunities are available, such as tuition reimbursement, workshops, and conferences, to help employees enhance their skills and advance their careers. These benefits are designed to support the overall health and success of employees within the organization.

Candidates must have experience in technical account management or client services. A degree in computer science or related field is required. Strong communication skills and problem-solving abilities are essential.

• Build and maintain strong relationships with our clients to understand their needs and provide tailored solutions.
• Act as the primary point of contact for our clients, ensuring their projects are on track and any issues are promptly addressed.
• Collaborate with our development team to ensure technical solutions meet client requirements and industry standards.
• Provide regular updates to clients on project progress, challenges, and resolutions.
• Identify opportunities for upselling and cross-selling our services to existing clients.
• Bachelor's degree in a related field or equivalent experience.
• Proven experience in a technical account management role, preferably in the software development industry.
• Strong understanding of technical concepts and the ability to communicate complex ideas to non-technical stakeholders.
• Excellent communication and interpersonal skills to build and maintain strong client relationships.
• Proficiency in project management tools and methodologies.