Technical Account Manager

Quartz Grove LLC; Milwaukee (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development opportunities

Job summary

Quartz Grove LLC in Milwaukee, WI seeks a Technical Account Manager to foster strong client relationships, understand business needs, and deliver tailored software solutions. This full-time role focuses on ensuring client success through effective implementation, training, and ongoing support.

The ideal candidate holds a bachelor's degree in a technical field and 3–5 years of experience in technical account management or a related role in manufacturing.

Qualifications

• Bachelor's degree in a technical field (CS, engineering or related).
• 3–5 years of experience in technical account management or similar role.
• Strong understanding of software solutions and the manufacturing sector.
• Excellent communication and interpersonal skills.

Responsibilities

• Build and maintain strong relationships with key clients.
• Manage the technical aspects of client accounts, including implementation, training, and support.
• Collaborate with sales and product teams to ensure client success.
• Communicate complex technical information to non-technical stakeholders.

Skills

Client relationships

Technical account management

Product implementation

Training and support

Communication

Education

Bachelor's degree (technical field)

Job description

Quartz Grove LLC, a leading software solutions provider in the manufacturing sector, is seeking a Technical Account Manager in Milwaukee, WI. This full-time position offers the opportunity to work closely with clients, ensuring their success with our products and services.

As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with key clients, understanding their business needs, and providing tailored solutions to meet those needs. You will also be responsible for managing the technical aspects of client accounts, including product implementation, training, and support.

You will work closely with a team of technical experts and sales professionals in a dynamic and collaborative environment in Milwaukee, WI. The role offers the opportunity to work with a diverse range of clients and industries, gaining valuable experience and knowledge.

The position offers a attractive compensation and benefits package, including health insurance, retirement plans, and professional development opportunities. The exact salary range is $70,000 to $90,000 per year, depending on experience.

To be successful in this role, you should have a bachelor's degree in a technical field, such as computer science, engineering, or a related discipline. You should have at least 3-5 years of experience in a technical account management or similar role, with a strong understanding of software solutions and the manufacturing sector.

You will collaborate with our sales and product teams to ensure our clients receive the best possible service. This role requires a deep understanding of our products and services, as well as the ability to communicate complex technical information to non-technical stakeholders. You will also be responsible for managing client relationships, ensuring their satisfaction and loyalty to our company.To excel in this role, you should have a bachelor's degree in a relevant field, such as business, engineering, or computer science. You should also have a minimum of 3-5 years of experience in a technical sales or account management role. Strong communication and interpersonal skills are essential, as is the ability to work independently and manage multiple projects simultaneously.