Technical Account Manager

GetJobSmart; St. Louis (MO); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Vision coverage

401(k) with company match

Tuition reimbursement

Job summary

Flint Atlantic Group in St. Louis, MO seeks a Technical Account Manager to drive strategic client relationships and account growth.

You will collaborate with sales and engineering teams to align products and services with client needs and deliver measurable value. Applicants should have a technical background, 5+ years in technical sales or account management, and a proven ability to develop and execute client strategies that enhance satisfaction and retention.

Qualifications

• Bachelor's degree in Business, Engineering, or Computer Science.
• 5+ years in technical sales or account management.
• Ability to articulate product value to clients and tailor solutions.
• Excellent communication and relationship-building skills.
• Experience with CRM systems and cross-functional collaboration.
• Ability to thrive in a fast-paced, technically complex environment.

Responsibilities

• Manage and nurture key client relationships, ensuring our products meet client needs.
• Develop and implement strategies to enhance client satisfaction and loyalty.
• Collaborate with sales and technical teams to deliver exceptional service.
• Monitor account performance and identify growth opportunities.
• Provide technical guidance to maximize value for clients.

Skills

Account management

Client relationships

Strategic planning

Cross-functional collaboration

Education

Bachelor's degree in Business, Engineering, or CS

Tools

CRM software

Project management tools

Technical documentation tools

Job description

Flint Atlantic Group, a St. Louis, MO-based company, seeks a Technical Account Manager for a FULL_TIME position. The role involves managing client relationships, ensuring product/service alignment, and driving account growth. Salary ranges from $100,000 to $179,932. Applications are due by November 22, 2026.

The Technical Account Manager will collaborate with sales and technical teams to deliver exceptional service. Tasks include developing strategies to enhance client satisfaction, implementing solutions, and contributing to company success. The role requires a technical background and a passion for client relationships.

The team operates in St. Louis, MO, within a workplace that values collaboration and innovation. The Technical Account Manager will work closely with cross-functional teams to achieve client and company goals.

The competitive salary for this role ranges from $100,000 to $179,932 per year, providing a solid financial foundation. Comprehensive benefits include health insurance that covers medical, dental, and vision care, ensuring the well-being of employees and their families. Retirement plans offer 401(k) contributions with a company match, helping employees save for their future. Additionally, professional development opportunities are available, such as tuition reimbursement for courses and certifications, allowing employees to enhance their skills and advance their careers. These benefits collectively contribute to a well-rounded and supportive work environment.

Candidates must have a strong background in technical sales or account management. Experience in developing and implementing client strategies is essential. A passion for building long-term client relationships is required.

Responsibilities:

• Manage and nurture key client relationships, ensuring our products and services meet the unique needs of our clients.
• Develop and implement strategies to enhance client satisfaction and loyalty.
• Collaborate with the sales and technical teams to deliver exceptional service and support to our clients.
• Monitor account performance and identify opportunities for growth and improvement.
• Provide technical guidance and expertise to our clients, ensuring they are able to maximize the value of our products and services.
• Stay up-to-date with industry trends and best practices, and apply this knowledge to our client relationships and account management strategies.
• Conduct regular client meetings and reviews to assess account health and identify areas for improvement.
• Work closely with the marketing team to develop and execute targeted campaigns to drive account growth and retention.

Qualifications:

• Bachelor's degree in a related field, such as Business, Engineering, or Computer Science.
• 5+ years of experience in technical sales or account management, with a proven track record of success in a similar role.
• Strong knowledge of our products and services, and the ability to articulate their value to clients.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams.
• Strong analytical and problem-solving skills, with the ability to monitor account performance and identify opportunities for growth and improvement.
• Proficiency in relevant software and tools, such as CRM systems, project management software, and technical documentation tools.
• Experience working in a fast-paced, technically complex environment, with the ability to manage multiple priorities and meet tight deadlines.
• Strong understanding of industry trends, regulations, and best practices, and the ability to apply this knowledge to our client relationships and account management strategies.