Technical Account Manager: Client Success & Project Lead

Linden Grove Inc.; Los Angeles (CA); On-site; USD 100,000 - 173,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Workshops and conferences

Job summary

Linden Grove Inc. in Los Angeles, CA, seeks a Technical Account Manager to manage client relationships and ensure project success. Salary ranges from $100,000 to $173,339 per year. The role involves coordinating with development teams, providing technical support, and delivering projects on time.

Based in Los Angeles within a software development team, the workplace offers growth opportunities and a comprehensive benefits package including health, retirement, and professional development perks.

Qualifications

• Experience in technical account management or client services.
• Bachelor's degree in computer science or related field.
• Strong communication and problem-solving abilities.
• Ability to communicate complex ideas to non-technical stakeholders.
• Experience collaborating with development teams.
• Proficiency in project management tools and methodologies.

Responsibilities

• Build and maintain strong relationships with clients to understand needs and provide tailored solutions.
• Act as the primary point of contact for clients, ensuring projects are on track and issues addressed.
• Collaborate with development team to ensure technical solutions meet client requirements and industry standards.
• Provide regular updates to clients on project progress, challenges, and resolutions.
• Identify opportunities for upselling and cross-selling services to existing clients.

Skills

Communication

Problem-solving

Project management tools

Education

Bachelor's degree or equivalent experience

Degree in computer science or related field

Tools

Project management tools

Job description

Linden Grove Inc. in Los Angeles, CA, seeks a Technical Account Manager to manage client relationships and ensure project success. Salary ranges from $100,000 to $173,339 per year. The role involves coordinating with development teams, providing technical support, and delivering projects on time.

Based in Los Angeles within a software development team, the workplace offers growth opportunities and a comprehensive benefits package including health, retirement, and professional development perks.