Tech-Savvy Teller & Customer Solutions Advocate

Banco Santander SA; New Bedford (MA); Hybrid; USD 30,000 - 47,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Banco Santander S.A. in New Bedford, MA is seeking a Teller to support customer transactions and deliver exceptional service. You will handle deposits, withdrawals, transfers, and cash management while promoting digital tools to customers.

The role requires at least 6 months of cash handling and customer service experience, with focus on accuracy, policy compliance, and effective communication. Bilingual Spanish or Portuguese is a plus.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months customer service experience required.
• Ability to identify and escalate risk concerns.
• Strong attention to detail and accuracy.
• Ability to follow policies and procedures.

Responsibilities

• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Provide outstanding customer service and resolve issues promptly.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service tools and digital options.
• Assist with audits, custodianship, and branch operational tasks.

Skills

Cash handling

Customer service

Risk awareness

Policy compliance

Communication

Digital tools

Multi-tasking

Attention to detail

Math skills

Team orientation

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander S.A. in New Bedford, MA is seeking a Teller to support customer transactions and deliver exceptional service. You will handle deposits, withdrawals, transfers, and cash management while promoting digital tools to customers.

The role requires at least 6 months of cash handling and customer service experience, with focus on accuracy, policy compliance, and effective communication. Bilingual Spanish or Portuguese is a plus.