Customer Banking Specialist - Tech-Savvy Teller

Santander Consumer USA Inc.; East Brunswick Township (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Teller to assist customers with banking needs, process transactions, and promote products. This role emphasizes accuracy, service quality, and compliance within a fast-paced environment.

The Teller will handle deposits, withdrawals, transfers, and cash, maintaining balanced cash drawers while following risk controls. Weekend/evening hours may be required, with bilingual skills a plus.

Qualifications

• 6+ Months Cash Handling experience.
• 6+ Months Demonstrated customer service experience.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash handling

Customer service

Risk awareness

Attention to detail

Communication skills

Digital tools familiarity

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Teller to assist customers with banking needs, process transactions, and promote products. This role emphasizes accuracy, service quality, and compliance within a fast-paced environment.

The Teller will handle deposits, withdrawals, transfers, and cash, maintaining balanced cash drawers while following risk controls. Weekend/evening hours may be required, with bilingual skills a plus.