Customer-Centric Banking Teller

Banco Santander SA; Northern (KY); Hybrid; USD 30,000 - 47,000; Full time

Job summary

Banco Santander SA is seeking a teller to support customers with deposits, withdrawals, transfers, and account services. You will handle cash with accuracy, protect against fraud, and guide customers to digital self-service options.

The role emphasizes exceptional service, risk awareness, and teamwork across branch operations. Ideal candidates bring 6+ months of cash handling and customer service experience, strong communication, and the ability to multi-task in a fast-paced environment.

Qualifications

• High school diploma, or GED - Required.
• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Effective listening and communication skills.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.

Skills

Cash handling

Customer service

Risk awareness

Communication skills

Attention to detail

Digital tools

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA is seeking a teller to support customers with deposits, withdrawals, transfers, and account services. You will handle cash with accuracy, protect against fraud, and guide customers to digital self-service options.

The role emphasizes exceptional service, risk awareness, and teamwork across branch operations. Ideal candidates bring 6+ months of cash handling and customer service experience, strong communication, and the ability to multi-task in a fast-paced environment.