Banking Teller: Customer Service & Cash Expert

Banco Santander SA; Framingham, Northern (MA, KY); Hybrid; USD 30,000 - 47,000; Full time

Job summary

Santander in Framingham, MA is seeking a Teller to assist customers with financial needs, process transactions, and promote bank products. You will handle cash, maintain a balanced drawer, and follow policies to prevent fraud.

The role requires 6+ months of cash handling and customer service experience, with bilingual Spanish a nice-to-have. Flexible hours and opportunities to educate customers on self-service options are offered.

Qualifications

• 6+ Months Cash Handling
• 6+ Months Demonstrated customer service experience
• Ability to identify and escalate risk
• Comfortable using digital tools to engage customers

Responsibilities

• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Provide exceptional customer service and refer product solutions.
• Educate customers on self-service options using digital tools.
• Support custodianship, audits, and operations as needed.

Job description

Santander in Framingham, MA is seeking a Teller to assist customers with financial needs, process transactions, and promote bank products. You will handle cash, maintain a balanced drawer, and follow policies to prevent fraud.

The role requires 6+ months of cash handling and customer service experience, with bilingual Spanish a nice-to-have. Flexible hours and opportunities to educate customers on self-service options are offered.