Bank Teller & Digital Services Advocate

Banco Santander SA; Northern (KY); Hybrid; USD 30,000 - 47,000; Full time

Benefits offered by this job

Benefits package

Competitive base pay

Job summary

Santander is seeking a Teller to assist customers with banking needs, process transactions, and maintain accurate cash drawers. The role emphasizes strong customer service, risk awareness, and use of digital tools for self-service options. Duties may extend to support at nearby branches as needed.

Candidates should have 6+ months cash handling and customer service experience, along with basic math, computer skills, and a high school diploma or GED. Evening and weekend hours may be required.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months customer service experience required.
• Ability to identify and escalate risk concerns.
• Ability to follow directions, policies, and procedures.
• Strong listening and communication skills.
• Energetic, organized, and able to multitask in a fast-paced environment.
• Computer proficiency and basic math skills.

Responsibilities

• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies, procedures, and risk management protocols to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Engage customers and educate them on self-service tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, organized work area and support nearby branches as needed.

Skills

Cash handling

Customer service

Risk awareness

Policy adherence

Active listening

Multitasking

Computer skills

Math fundamentals

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Santander is seeking a Teller to assist customers with banking needs, process transactions, and maintain accurate cash drawers. The role emphasizes strong customer service, risk awareness, and use of digital tools for self-service options. Duties may extend to support at nearby branches as needed.

Candidates should have 6+ months cash handling and customer service experience, along with basic math, computer skills, and a high school diploma or GED. Evening and weekend hours may be required.