Part-Time Bilingual Teller & Customer Service

Santander US; Hyannis (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander US in Hyannis, MA is hiring a Teller to assist customers with banking needs, process transactions, and provide exceptional service. You will handle deposits, withdrawals, and transfers while maintaining accurate cash drawers.

The role emphasizes risk awareness, adherence to policies, and opportunities to educate customers on self-service options. Bilingual Portuguese and/or Spanish skills are a plus, with hours that may include weekends.

Qualifications

• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Bilingual Portuguese and/or Spanish preferred.

Responsibilities

• Provide excellent customer service and assist with banking needs.
• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area.

Skills

Cash handling

Customer service

Bilingual Portuguese/Spanish

Education

High school diploma, GED

Tools

Microsoft Office

Job description

Santander US in Hyannis, MA is hiring a Teller to assist customers with banking needs, process transactions, and provide exceptional service. You will handle deposits, withdrawals, and transfers while maintaining accurate cash drawers.

The role emphasizes risk awareness, adherence to policies, and opportunities to educate customers on self-service options. Bilingual Portuguese and/or Spanish skills are a plus, with hours that may include weekends.