Customer-Centric Bank Teller: Service & Cash Expert

Banco Santander SA; Massachusetts; On-site; USD 30,000 - 47,000; Full time

Job summary

Banco Santander SA is hiring a Full Time Teller in South Union, MA. You will process cash transactions, assist customers with banking needs, and promote products while maintaining accuracy and compliance. The role requires strong customer service and cash handling experience.

The position supports branch operations with flexibility for hours, including weekends. Familiarity with digital tools and a customer-centric approach are valued traits for success.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to follow policies, procedures and maintain accuracy.

Responsibilities

• Assist customers with financial needs and process transactions (deposits, withdrawals, transfers).
• Handle cash and maintain accurate cash drawer balances.
• Provide exceptional customer service and resolve concerns.
• Refer product solutions and cross-sell to deepen customer relationships.
• Educate customers on self-service tools and digital options.

Skills

Cash Handling

Customer Service

Attention to Detail

Multi-tasking

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA is hiring a Full Time Teller in South Union, MA. You will process cash transactions, assist customers with banking needs, and promote products while maintaining accuracy and compliance. The role requires strong customer service and cash handling experience.

The position supports branch operations with flexibility for hours, including weekends. Familiarity with digital tools and a customer-centric approach are valued traits for success.