Customer Teller & Cash Services Expert

Banco Santander SA; New Jersey; On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Benefits package

Job summary

Banco Santander SA in New Jersey is seeking a Teller to provide exceptional customer service and handle a range of banking transactions. You will process deposits, withdrawals, transfers, and maintain accurate cash drawer balances while upholding policy and risk controls.

The role supports branch operations, helps customers with digital tools, and may assist at nearby locations as needed. Prior cash handling and customer service experience are required.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Effective listening and communication skills.
• Comfortable using digital tools to enhance customer engagement.

Responsibilities

• Greet customers and assist with banking needs.
• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and balance cash drawer accurately.
• Follow bank policies and risk management procedures to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.

Skills

Cash handling

Customer service

Communication skills

Attention to detail

Digital tools familiarity

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA in New Jersey is seeking a Teller to provide exceptional customer service and handle a range of banking transactions. You will process deposits, withdrawals, transfers, and maintain accurate cash drawer balances while upholding policy and risk controls.

The role supports branch operations, helps customers with digital tools, and may assist at nearby locations as needed. Prior cash handling and customer service experience are required.