Tech-Savvy Retail Specialist

T-Mobile; Port Angeles (WA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Medical Insurance

Dental & Vision Insurance

Paid Time Off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations in Port Angeles, WA. You will engage customers, explain technology options, and guide them through service plans in a fast-paced environment.

Training is provided; you will use digital tools to showcase coverage and features while building product knowledge and delivering a high-quality shopping experience. Growth opportunities are available through strong performance.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Other duties as assigned by management.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations in Port Angeles, WA. You will engage customers, explain technology options, and guide them through service plans in a fast-paced environment.

Training is provided; you will use digital tools to showcase coverage and features while building product knowledge and delivering a high-quality shopping experience. Growth opportunities are available through strong performance.