Tech-Savvy Retail Sales Associate

T-MOBILE USA, Inc.; Gurnee (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) program

Paid time off

Up to 12 paid holidays

Job summary

T-Mobile USA, Inc. is hiring a Retail Associate to engage customers, explain technology solutions, and guide them through their shopping journey in a fast-paced store environment.

The role focuses on building product knowledge, using digital tools, and delivering excellent customer service to drive loyalty and sales. Full-time opportunities include comprehensive benefits and ongoing training for growth.

Qualifications

• 6 months of customer service and/or sales experience in retail preferred.
• High School Diploma or GED required.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans and product features using digital tools.
• Complete required training to learn retail processes and wireless tech.
• Collaborate across channels to ensure a seamless customer experience.
• Perform additional duties as assigned by management.

Skills

Communication

Customer Service

Sales

Change Agility

Multitasking

Engaging People

Teamwork Orientation

Age 18+

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Retail Associate to engage customers, explain technology solutions, and guide them through their shopping journey in a fast-paced store environment.

The role focuses on building product knowledge, using digital tools, and delivering excellent customer service to drive loyalty and sales. Full-time opportunities include comprehensive benefits and ongoing training for growth.