Tech-Savvy Mobile Retail Sales Pro

T-Mobile; South Dayton (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday pay

Job summary

At T-Mobile USA, Inc., we seek a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

The role emphasizes customer interaction, use of digital tools, and service-plan recommendations, with training and growth supported by our extensive benefits package, team collaboration, and opportunities such

Qualifications

• Change agility is required.
• Strong communication and customer service skills are essential.
• Ability to solve customer problems and engage people effectively.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Assist with other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

At T-Mobile USA, Inc., we seek a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

The role emphasizes customer interaction, use of digital tools, and service-plan recommendations, with training and growth supported by our extensive benefits package, team collaboration, and opportunities such