Tech-Savvy Mobile Retail Specialist

T-Mobile; Lexington (KY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Health insurance

Paid time off

Holiday pay

Job summary

T-Mobile in the United States is hiring a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate solutions, and help customers throughout their shopping journey, with training on wireless tech and processes, and you’ll contribute to a high-quality customer experience.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience; retail preferred.
• Passionate about helping customers and staying motivated in a fast-paced setting.
• Legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions.
• Demonstrate network coverage, service plans, and product features.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues to ensure a seamless customer experience.
• Assume additional duties as assigned by management.

Skills

Customer service

Sales experience

Fast-paced environment

Team collaboration

Education

High School Diploma/GED

Job description

T-Mobile in the United States is hiring a Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will develop product knowledge, demonstrate solutions, and help customers throughout their shopping journey, with training on wireless tech and processes, and you’ll contribute to a high-quality customer experience.