Tech-Savvy Wireless Retail Associate

T-Mobile; Shrewsbury Township (PA); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Paid time off

Holidays (12+)

Tuition assistance

Zusammenfassung

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service solutions in a fast-paced setting.

You will build product knowledge, demonstrate capabilities, and assist customers throughout their shopping journey, aiming to enhance satisfaction and loyalty. Training is provided to grow skills across digital tools and wireless innovations.

Qualifikationen

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Kenntnisse

Customer Service

Sales

Communication

Change Agility

Engaging People

Multitasking

Teamwork Orientation

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service solutions in a fast-paced setting.

You will build product knowledge, demonstrate capabilities, and assist customers throughout their shopping journey, aiming to enhance satisfaction and loyalty. Training is provided to grow skills across digital tools and wireless innovations.