Tech-Savvy Mobile Retail Sales Pro

T-Mobile US Inc.; Elizabeth (NJ); Presencial; USD 28.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock grant

401(k) plan

Employee stock purchase plan

Medical, dental and vision insurance

Descripción de la vacante

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate technology and services, and tailor solutions to individual needs while leveraging digital tools to explain coverage and benefits.

You will complete training to deepen product knowledge and contribute to a seamless customer experience. This role emphasizes customer relationships and team collaboration, with opportunities for growth and an annual

Formación

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in Retail.
• Legally authorized to work in the United States.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Conocimientos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Educación

High School Diploma/GED

6 months customer service and/or sales experience (Retail)

Descripción del empleo

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate technology and services, and tailor solutions to individual needs while leveraging digital tools to explain coverage and benefits.

You will complete training to deepen product knowledge and contribute to a seamless customer experience. This role emphasizes customer relationships and team collaboration, with opportunities for growth and an annual