Mobile Retail Sales Specialist

Milwaukee Succeeds; Delavan (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

T-Mobile is hiring for a Mobile Associate in a fast-paced retail setting in the United States. You will engage customers, demonstrate technologies and service plans, and help shoppers navigate their purchase journey while building product knowledge and digital tool proficiency.

You will complete training to learn retail processes, systems, and wireless innovations, collaborating across channels to deliver a cohesive customer experience and contribute to team goals.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Job description

T-Mobile is hiring for a Mobile Associate in a fast-paced retail setting in the United States. You will engage customers, demonstrate technologies and service plans, and help shoppers navigate their purchase journey while building product knowledge and digital tool proficiency.

You will complete training to learn retail processes, systems, and wireless innovations, collaborating across channels to deliver a cohesive customer experience and contribute to team goals.