Tech-Savvy Mobile Retail Sales Associate

T-MOBILE USA, Inc.; Beaumont (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Health insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to improve satisfaction and loyalty.

You will develop skills in customer interaction, using digital tools, and recommending service plans while contributing to a positive customer experience and meeting organizational goals.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Teamwork

Change agility

Engaging people

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to improve satisfaction and loyalty.

You will develop skills in customer interaction, using digital tools, and recommending service plans while contributing to a positive customer experience and meeting organizational goals.