Tech-Savvy Wireless Sales Associate

T-MOBILE USA, Inc.; New Haven (CT); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family support

Tuition assistance

Life insurance

Disability insurance

Transit benefits

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction and knowledge proficiency, contributing to strong relationships and loyalty.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Must be 18 years of age and legally eligible to work in the U.S.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete training to build knowledge of retail processes and wireless technology.

Skills

Customer service

Sales

Communication

Problem solving

Engaging people

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations, engage customers, and guide them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction and knowledge proficiency, contributing to strong relationships and loyalty.