Mobile Tech Sales Pro

T-MOBILE USA, Inc.; Frisco (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail environment. You will build product knowledge, demonstrate solutions, and guide shoppers through their journey, using digital tools to show coverage and plan options.

The role includes on-the-job training, performance measured by customer satisfaction, and opportunities for growth and benefits.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience preferred in retail.
• Strong communication and problem-solving abilities.

Responsibilities

• Provide personalized technology and service solutions to customers.
• Demonstrate network coverage and plan features using digital tools.
• Complete required training to learn retail processes and wireless tech.
• Collaborate across channels to ensure a seamless customer experience.
• Assist with other duties as needed by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail environment. You will build product knowledge, demonstrate solutions, and guide shoppers through their journey, using digital tools to show coverage and plan options.

The role includes on-the-job training, performance measured by customer satisfaction, and opportunities for growth and benefits.