Mobile Tech Sales Associate

T-MOBILE USA, Inc.; Bell Gardens (CA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Comprehensive Benefits

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store environment.

The role emphasizes building product knowledge, demonstrating features, and assisting customers along their shopping journey. Responsibilities include delivering personalized technology solutions, using digital tools to explain plans and coverage, completing required training, and collaborating with teammates

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to learn product features and translate them into customer benefits.
• Strong problem-solving and active-listening abilities.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Use digital tools to explain network coverage, plans and features.
• Complete training on retail processes and wireless technology.
• Collaborate with colleagues to ensure a seamless customer experience.
• Perform additional duties as assigned by management.

Skills

Customer interaction

Communication

Problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store environment.

The role emphasizes building product knowledge, demonstrating features, and assisting customers along their shopping journey. Responsibilities include delivering personalized technology solutions, using digital tools to explain plans and coverage, completing required training, and collaborating with teammates