Tech Route Dispatcher & Customer Liaison

Astound; Austin (TX); Sur place; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid Time Off

Résumé du poste

Astound in Austin, Texas, is seeking an entry-level role focused on coordinating field technician routes and maintaining clear communication with technicians. You will perform pre-call outreach to customers and support post-install surveys to ensure satisfaction.

The position requires a high school diploma, 0 years of experience, and proficiency with Microsoft Office and G-Suite, plus strong written and verbal communication.

Qualifications

• High school diploma or equivalent is required.
• 0 years of experience is acceptable for this entry role.
• Proficiency with Microsoft Office and G-Suite is required.
• Effective written and verbal communication skills are essential.

Responsabilités

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Connaissances

Microsoft Office

G-Suite

Effective communication

Formation

High school diploma or equivalent

Description du poste

Astound in Austin, Texas, is seeking an entry-level role focused on coordinating field technician routes and maintaining clear communication with technicians. You will perform pre-call outreach to customers and support post-install surveys to ensure satisfaction.

The position requires a high school diploma, 0 years of experience, and proficiency with Microsoft Office and G-Suite, plus strong written and verbal communication.