Broadband Dispatcher II — Coordinate Routes & Field Support

Astound; Colfax (CA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision insurance

Paid Time Off / Vacation: 80 hours+.

Floating Holiday: 40 hours per year

Paid Holidays: 7 days per year

Paid Sick Leave: varies by state/local

Tuition reimbursement program

Employee discount program

Job summary

Astound is hiring for an entry-level role in Colfax, CA. The position focuses on supporting field operations, coordinating technician routes, and ensuring quality customer contact from pre-call to post-installation surveys.

Ideal candidates have a high school diploma, strong communication skills, and proficiency with Microsoft Office and G-Suite. The role offers full-time hours with comprehensive benefits and growth opportunities.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Microsoft Office.
• G-Suite.
• Effective communication skills (written and verbal)

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is hiring for an entry-level role in Colfax, CA. The position focuses on supporting field operations, coordinating technician routes, and ensuring quality customer contact from pre-call to post-installation surveys.

Ideal candidates have a high school diploma, strong communication skills, and proficiency with Microsoft Office and G-Suite. The role offers full-time hours with comprehensive benefits and growth opportunities.