Field Operations Dispatcher

Astound; Garberville (CA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid time off

Floating holidays

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is looking for a detail-oriented, entry-level customer operations associate to help manage technician routes, coordinate with field teams, and perform pre-call and post-install survey activities. The role emphasizes clear communication and efficient problem-solving to ensure smooth installations and excellent customer experiences.

Offering a comprehensive benefits package and a base hourly pay range, this position provides growth opportunities within a supportive environment across our

Qualifications

• High school diploma or equivalent required.
• 0 years of experience required.
• Proficiency in Microsoft Office and G-Suite.
• Strong written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is looking for a detail-oriented, entry-level customer operations associate to help manage technician routes, coordinate with field teams, and perform pre-call and post-install survey activities. The role emphasizes clear communication and efficient problem-solving to ensure smooth installations and excellent customer experiences.

Offering a comprehensive benefits package and a base hourly pay range, this position provides growth opportunities within a supportive environment across our