Field Operations Dispatcher II

Astound; Philadelphia (Philadelphia County); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k with match

Medical, dental, vision

Life and STD insurance

PTO 80 hours+

Floating holidays

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discount

Job summary

Astound in the United States is hiring for an entry-level coordinator who helps manage customer technician routes and communications. You will monitor routes, maintain ongoing contact with technicians, and perform pre-calls and post-install surveys.

Requires a high school diploma and 0 years of experience. Proficiency in Microsoft Office and G-Suite with strong written and verbal communication. Competitive benefits and a base pay of $18.00–$25.00 per hour, plus bonus opportunities.

Qualifications

• High school diploma or equivalent
• 0 years experience
• Microsoft Office
• G-Suite
• Effective communication skills (written and verbal)

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound in the United States is hiring for an entry-level coordinator who helps manage customer technician routes and communications. You will monitor routes, maintain ongoing contact with technicians, and perform pre-calls and post-install surveys.

Requires a high school diploma and 0 years of experience. Proficiency in Microsoft Office and G-Suite with strong written and verbal communication. Competitive benefits and a base pay of $18.00–$25.00 per hour, plus bonus opportunities.