Connectivity Dispatch & Routes Specialist

Astound; Auburn (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k with employer match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability insurance

Paid time off

Floating holiday

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discounts

Job summary

Astound is hiring an entry-level operations support role in California. The position supports field technicians, coordinates routes, and communicates with customers to ensure smooth service installations and ongoing satisfaction.

Responsibilities include pre-call preparation, post-install surveys, and verifying account data. The role emphasizes strong written and verbal communication, proficiency with Microsoft Office and G-Suite, and a team-oriented environment with opportunities for growth.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Strong communication skills (written and verbal).
• Proficiency with Microsoft Office and G-Suite.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Effective communication

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound is hiring an entry-level operations support role in California. The position supports field technicians, coordinates routes, and communicates with customers to ensure smooth service installations and ongoing satisfaction.

Responsibilities include pre-call preparation, post-install surveys, and verifying account data. The role emphasizes strong written and verbal communication, proficiency with Microsoft Office and G-Suite, and a team-oriented environment with opportunities for growth.