Tech-Advisor: Automotive Service Specialist

VIP Tires & Service; Rockland (ME); On-site; USD 25,000 - 39,000; Full time

Job summary

VIP Tires & Service is seeking a Tech-Advisor (T/A) in Rockland, ME. The role blends service writing at the counter with hands-on technician duties, supporting the team to deliver a superior customer experience and high productivity.

You will train in VIP processes and earn certifications to expand skills, ensuring vehicles are assessed accurately and customers understand recommendations. Expect a 5-day, 40-hour work week in a dynamic shop environment with safety as a core value, ongoing

Qualifications

• Excellent verbal and written communication abilities.
• Strong business sense with problem-solving skills.
• Solid organizational and time management capabilities.
• Good understanding of automotive servicing and industry.

Responsibilities

• Ensure workplace safety is priority; follow all safety policies and training.
• Assist customers at the counter as a service writer, educate on vehicle conditions.
• Take work orders and complete services per VIP standards.
• Complete required training and certifications for Service Writer and Installation Technician.
• Aim for strong customer engagement and higher billed hours.

Skills

Verbal communication

Written communication

Business sense

Organization skills

Education

One year automotive service experience

Two-year college or technical school recommended

Equivalent education/experience

Job description

VIP Tires & Service is seeking a Tech-Advisor (T/A) in Rockland, ME. The role blends service writing at the counter with hands-on technician duties, supporting the team to deliver a superior customer experience and high productivity.

You will train in VIP processes and earn certifications to expand skills, ensuring vehicles are assessed accurately and customers understand recommendations. Expect a 5-day, 40-hour work week in a dynamic shop environment with safety as a core value, ongoing