VIP Automotive Tech-Advisor

VIP Tires & Service; Farmington (ME); On-site; USD 25,000 - 34,000; Full time

Job summary

VIP Tires & Service in Farmington, ME seeks a Tech-Advisor to support service writers and technicians while delivering an exceptional customer experience. You will start by learning VIP processes, completing required LMS training, and pursuing ASE certifications to enhance team performance.

The role blends counter advisory work with shop duties, strict safety adherence, and ongoing education to uphold VIP standards and strong customer relationships.

Qualifications

• Current, valid driver’s license issued in state of residence
• Equipment Safety Certification
• ASE Certification C1 – Service Consultant required
• ASE Certification P2 – Parts Specialist recommended
• ASE Certification G1 – Maintenance and light repair recommended
• ASE Certification A4 – Suspension & Steering
• ASE Certification A5 – Brakes
• State Inspection License Required (where applicable)

Responsibilities

• Ensures workplace safety is Priority #1 and reports unsafe conditions
• Assist service writers at the counter, educate customers about vehicle condition
• Perform technician duties and complete services per VIP standards
• Complete LMS training and vendor training as assigned
• Aim for high customer engagement and productive billed hours
• Learn VIP processes and execute duties as directed by the Service Manager
• Maintain facility/equipment standards and ensure clean, safe workspace

Skills

Verbal & written communication

Analytical thinking & prioritization

Organization & time management

Automotive servicing knowledge

Education

One year automotive service experience

Two-year college or technical program recommended

Job description

VIP Tires & Service in Farmington, ME seeks a Tech-Advisor to support service writers and technicians while delivering an exceptional customer experience. You will start by learning VIP processes, completing required LMS training, and pursuing ASE certifications to enhance team performance.

The role blends counter advisory work with shop duties, strict safety adherence, and ongoing education to uphold VIP standards and strong customer relationships.