Team Leader

moe; Davenport (IA); On-site; USD 17,000 - 25,000; Part time

Job summary

moe in Davenport, IA seeks a Team Leader to assist with daily restaurant operations. You will support the leadership in the absence of General Manager and/or Assistant Manager while upholding food quality, service, cleanliness, safety, and sanitation standards.

You will supervise both FOH and BOH shifts, help manage labor costs, monitor service speed, and address guest comments. Training and uniform policy enforcement are part of the role, including cash handling and opening/closing duties when

Qualifications

• Supervises assigned shifts to maintain standards.
• Ensures high-quality food, service, cleanliness and safety.
• Manages FOH and BOH shift duties and labor costs.
• Trains team members and enforces procedures.

Responsibilities

• Provides supervision during assigned shifts.
• Ensures a positive experience for guests and staff.
• Monitors speed of service to maintain guest satisfaction.
• Assists with guest comments and complaints and escalates when needed.
• Opens and closes the restaurant in the absence of upper management.
• Keeps uniform policy and standards enforced.
• Ensures proper cash handling procedures are followed.

Skills

Leadership

Guest service

Cash handling

Training

Labor control

Food safety

Education

High school diploma or equivalent

Job description

Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.Key Areas of Responsibility:The ability to provide supervision during assigned shifts.Provides team members, and guests with a positive experience and atmosphere.Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.Monitors speed of service to ensure a positive guest experience.Assists with guest comments and complaints.Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.Helps encourage adherence to uniform policy and standards.Ensures proper cash handling procedures are followed.Opens and closes the restaurant in the absence of upper management.All other duties as assigned by management.Job Type: HourlyEducation: High School Diploma or equivalent